Frequently Asked Questions

What is the Oxford Momma box?

Oxford Momma is all about giving moms an easy way to invest in themselves each month by sending a box of "me" time.

How does it work?

When you're ready to start receiving boxes, follow the subscribe links to start your subscription. Monthly boxes ship the first week of the month after you subscribe. You're then re-billed on the 11th of every month. Skip a month or cancel right from your online account at any time.

What's inside the box?

Each box contains one bestselling fiction or nonfiction book for moms along with 4-5 additional self-care items like bath products, personal care items, and inspirational art. 

What's inside the mini-mailer?

The mini-mailer includes the monthly book along with bookish treats like art prints, postcard, bookmarks, and stickers.

How is Oxford Momma priced?

Oxford Momma is $39.99 per month and includes an average value of $50-70. The mini-mailer is $19.99 and includes a value of $20-25.

When will my box ship? What does it cost?

Monthly boxes and mini-mailers ship the first week of the month following your order or re-bill date. Shipping within the US is FREE and to Canada is $15. 

Where does Oxford Momma ship to?

Oxford Momma ships to US addresses, including PO boxes and APO/FPO, and to Canada.

When am I charged?

You're charged when you initially subscribe no matter what date that may be. Future charges occur on the 11th of each month.

Will my subscription renew?

In most cases, yes. Subscriptions renew based on the term selected. So, monthly subscriptions renew every month, while 3 month prepay subscriptions would renew every 3 months. To purchase a non-renewing subscription, purchase a gift subscription and make sure the renewal box is unchecked at checkout. Refund requests 24 hours after a subscription renews may not be possible, as we begin prepping for the following shipment almost immediately. We will approve those on a case by case basis.

Can I skip a month instead of cancelling?

Of course! This can be done by going to oxfordmomma.com and logging into your account. Manage your subscription from there and skip the month or cancel as needed. If you have any trouble, feel free to email us at least 24 hours before your re-bill date. You can also visit the Manage Your Subscription page to see a visual breakdown of that.

Are the box contents a surprise?

We send out a sneak peek to our mailing list in advance—though we send the email in a way that allows you to stay surprised if you wish. Because books are included in each box, we also invite our subscribers to email us if you are concerned that a future box will include a book you already own. Those emails can be sent to join@momgoesmental.com

Can I get a refund?

Yes! While we are not able to accept refunds because an item wasn't to someone's personal taste, if something arrives damaged or broken, please reach out to us for a replacement or refund at our discretion at join@momgoesmental.com. Because we do provide the title of the book in advance upon request, we are not able to accept refund requests on undamaged books.

Are you ready to subscribe to Oxford Momma?

Boxes go FAST and you don't want to miss out!